We see our role as helping to add to the quality of life of our residents. That means we don’t want to take anything away from their living at home, rather, we want to improve their quality of life.
Safety
As part of this we see our role as being really important to provide for our residents safety, and we take that responsibility very seriously. For example, when we built the Suites of Ankeny we invested more than $500,000 in our backup generator system and purchased one that far exceeded regulations of the State of Iowa. We did this in case we experience an extended power outage – our residents are assured to be safe and their families have the confidence to know that we are caring for them. Although you won’t see it on the tour, it’s an example of how we go above and beyond in our concern for our residents and their families who want the peace of mind knowing they’re well cared for.
Resident Council
Another example of this is our resident council. A group of residents meet monthly to talk about our community and what things we can do to make it an even better place to be. We take their guidance and add it to make their experience what they’re looking for in a home (OK – we do reserve the right to veto an occasional request – Herb once suggested we go on an all-inclusive trip to Australia, but that wasn’t in the budget!).
One request we received from a resident was the idea for a happy hour. Even though they don’t work anymore, they still thought it would be great to have happy hour on Friday – Done! We made it happen.
Other ideas we’ve implemented from the resident council:
- Massage Therapy
- Manicures
- Shopping Outings
- Grilling Out
- Game Nights